Listening skills in the workplace are hugely underrated. Breakdowns in listening can cause unnecessary miscommunication

Employees are every business’ most valuable asset as they are the backbone of what you

Choosing a Real Estate Agent is like choosing a good friend. To work well with

While the world copes with the novel Covid-19 pandemic, Australian businesses are facing an unprecedented

A productive and talented workforce is the backbone of any organisation, though hiring and maintaining

Selling is a tough profession. Those who are not motivated or fulfilled by sales can

What are Behavioural Competencies?
Behavioural competencies encompass knowledge, skills, attitudes and actions. They help

To many, artificial intelligence (AI) is seen as a threat, but is it really?

No matter what industry you work in, every job has a specific skill set that

So you’ve identified the best candidates for a position, interviewed them, made an offer, and

Are you concerned about employee retention and the effects it has on productivity, morale and

Motivators are essential in the workplace for any business. Understanding how to keep your employees

Leaders matter! They inspire people, motivate them to perform higher, and embody company values and

A stereotype exists that the most effective salespeople are pushy, Type A, dominant, straight-talking individuals.

As an independent professional consultant, or indeed as a professional trainer, it is easy to

Do you feel like you never have enough information to make a decision about a

A business requires various people and personality types to conduct day to day activities and

Working in a remote environment can be ideal for some, and it can also have

An assistant can be an indispensable member of a team. They support others in the

Personality and behaviour are two different characteristics that help define us. These aspects are measurable

Whether you are an experienced business consultant or considering starting a business consultancy, you need

There is often confusion between the roles of a manager and that of a leader,

Workplace disputes can quickly derail productivity and team cohesion.Understanding the different behavioural types of your

Sales transformation is a process that can help organisations increase sales and improve their bottom

We’ve all been there! You are invited to a summer BBQ at a friends house,

Work-related stress is a significant global challenge, affecting not only the health and well-being of

The last two years have drastically impacted the recruitment industry forever! Recruiters are facing severe

Sales development and coaching is one of the most important strategies to increase sales success

Personality tests are fun, but do they actually capture who you are? Organisations and consultants

A quick google of ‘self-awareness’ provides countless articles explaining the significance of self-awareness. Why? Self-awareness

It might be hard to believe that we can trace the origins of DISC Theory

Most of us have found ourselves thrown into a remote working environment within a couple

The Challenges of Economic Recessions for Businesses In the ever-changing business landscape, economic recessions pose

Strong teamwork is a vital capability for any business. Although today’s teams are different from

Companies adopt many HR metrics to protect and develop their most valuable asset – their

Leadership training programmes vary in their approach and content, but there are several essential elements

When assessing a person’s suitability for an Account Management position within your company, it is

What is a C Style Personality? The “C” in DISC represents the Compliance personality type, one

With pre-employment personality testing on the rise, recruitment agencies and organisations have likely asked you

Customers are at the heart of all businesses. They are the driving force behind the

Some companies keep all of their HR functions in house, while others choose to outsource

Human Resources (HR) is a complex field that requires practitioners to evaluate, analyse, understand, and

The concept of introverts vs extroverts has existed in the psychological sphere for over 100

The Extended DISC® model is easily applied to sales due to its simplicity and accuracy.

The customer relationship management (CRM) market is estimated to grow to $43.5 billion globally by

According to Gallup’s State of the Global Workplace report, 85% of employees are not engaged

What is an I Personality Type? The “I” in DISC stands for the Influence personality

A Human Resources (HR) Manager has an important role in any business no matter how

Business owners and leaders will be acutely aware of the crisis in the job market

A senior manager sits at a board meeting discussing a large project that is coming

Reacting to an Invalid Extended DISC® Result
You have received an email notification that

Employees leaving your business may have a significant impact on the company’s productivity, morale, and

What are the four DISC personality types?
The DISC Personality types originate from the

We are surrounded by cultural diversity in our daily lives, from global product trends and

Industry and market conditions are forever evolving and an organisation’s challenge is to keep up

Everyone talks about how the rapid growth of new technologies impacts the way we conduct

Great customer service is essential as it is the direct connection between your customers and

We all know the cliché of the stressed mum or dad running around the mall

Managers have a very demanding role to play from leading their team to achieve the

Have you ever wondered why some people re-act opposite to others and why you find

Personality tests, also known as personality profiles, psychometric tests or behavioural assessments, are a popular

The last decade, in particular the last two years, has signalled an avalanche of change

What is an Online Workshop
An online workshop is typically a training session, specifically

Evaluating candidates for a position can be a daunting task and is further complicated by

When your human resources department has gone through the necessary stages of validating, developing, and

An ongoing validation process is an important function in the development process of any behavioural

How often do we see advertisements for job vacancies that seek people that are good

Team effectiveness, also referred to as team performance, is a team’s capacity to achieve its

Businesses and organisations of all sizes are constrained by limited resources, but they need to

Understanding how others see you is vital for workplace relationships. It’s even more critical if

What is an S style Personality? The “S” in DISC stands for the Steadiness personality

Cognitive ability assessments are one of the most powerful predictors of job performance. When used

The Diamond in the Extended DISC® Lead & Manage Assessment provides us with vital information

Whether you are in sales, marketing, or business development, the primary objective should always be

What is the DISC Profile Test?
The DISC personality test is a self-assessment that

Organisations would not be where they are without leaders’ vision, drive, and motivation. Leaders have

Workplace culture is a hot topic in the business world today. Many people are talking

What are the main fears of each DISC type? Well, we often explain fear as

If you are familiar with the Extended DISC® assessment , you will notice that results

It’s been dubbed a sign of the times and a major public health issue, for

Have you ever needed to memorise something, a presentation, or facts and figures for a

Introduction to DISC
DISC Methodology is built upon the theories penned by William Moulton

Human Resources (HR) professionals have a broad scope of responsibilities as well as a wide

A fun take on behavioural styles this Easter We all know the Easter Bunny is

Worldwide, 79% of full-time employees are disengaged at work according to advisory firm Gallup .

Sales is a harsh industry where professionals can win or lose fast! The pace of

A recent NAB report asked over 1,200 Australians working full time or part time about

Choosing the right career path is difficult. There are hundreds if not thousands of possible

Human resources departments have a broad scope of work which includes recruitment, retention, onboarding, standardisation,

Personality and behaviour are profoundly complex and intricate. There are 7.6 billion people on Earth.

Efficiency is one of the top priorities for managers and company leaders across all business

Whether you are a small or a large business, people are your most important asset.

Cognitive ability is increasingly important in the workplace, no matter the size or type of

If you are exploring the use of DISC assessment tests in your organisation or considering

Yes, you read that correctly. Identifying the psychological variables that help athletes achieve peak performance

Accounting firms have experienced significant growth over the past few years. In the year ended

Any organisation relies on systems and processes to run efficiently. Most startups tend to select

People often wonder if personality and behaviour are the same, or at least intertwined. Although

Santa’s reindeer are some of the most diverse group of deer. What are their DISC

Although synonymous with their use in recruitment, DISC Personality tests have a wide range of

The work of a manager is varied and potentially quite complex. A manager oversees the

Continuous and relevant training are incredibly important components for a business’ ultimate success. When undertaken

DISC Styles at Christmas: Decorating the Tree
How different would a Christmas tree look

Regular employee assessments are an important part of any human resources programme. While checking in

Are you attempting to motivate your employees, clients or prospects? We use motivation in all

A stereotype exists that the best salespeople are Type A, dominant, straight-talking individuals. Perhaps this

This is a bold statement, considering the myriad assessment systems available worldwide, but let’s look

A teacher is one of the most essential roles in society. There are many aspects

Stress is a natural and physical reaction to challenging situations and the pressures of daily

This month’s Extended DISC® Success Story is all about successful team profiling . Naturally, we

Are you familiar with the DISC profile styles? If not, there are four styles, Dominant

Is there an ideal DISC style for a leader? Wouldn’t it be easy if there

Shaping the perfect sales culture involves more than analytics and skill development; it’s about understanding

You have built significant tribal knowledge, skills and assets in your business. How do you

The DISC personality test provides businesses with an easy-to-learn framework to better understand themselves and

Sales teams are the lifeblood of any company. They propel the revenue and growth of

In any type of quantitative research, it is vital to analyse the reliability and validity

If you want to learn to fly, first you have to learn how to crawl.

Number One: Don’t Take it Personally
Extended DISC® can help you understand your partner’s

When hiring for any role, it’s essential to have the right processes and tools in

In today’s pressured environment, business owners and leaders are facing multiple challenges in sustaining or

What is a Sales Mindset?
A mindset is an ingrained set of attitudes and

Lately, there have been many discussions about the pros and cons of working from home

Are your psychometric tests valid?
One of our most frequently asked questions is about

A CV, references and cognitive assessments are all used to assess an individual’s hard skills.

Your company is growing, you’re succeeding, and you’re extending your team to reach more prospective

Are you frustrated by the lack of output from your salespeople? The average sales rep

The principal focus of almost all businesses is on increasing and improving sales performance and

The last decade, particularly the last two years, has signalled an avalanche of change in

Understanding an individual’s behaviour when training them is of paramount importance as everyone has different

Every personality type has its strengths and development areas; we naturally behave in specific ways

360 degree feedback assessments can seem daunting. Discussing your behaviour, talents, values, ethics and leadership